Student Support Services
At HSA we are committed to ensuring you have all the support you need while you study.
We provide a counselling service for all students via the teachers, course co-ordinator or College Director. These staff members are qualified nurses, who can assist students with issues and if required will refer them on as deemed appropriate.
By referral students are able to access up to 3 completely confidential sessions of counselling with either a male or female psychologist free of charge.
Areas which a student may require assistance include:
Welfare
- Austudy / Youth Allowance
- Problems with finanaces
- Centrelink allowances
- Housing and tenancy
- Legal referral
- Migrant issues
Study-related Issues
- Returning to study
- Coping with exams
- Study skills
- Time management
- Stress management
- Motivation
Personal Counselling
- Adjusting to student life
- Family relationships
- Leaving home
- Confidence building
- Solving personal problems
- Social or work relationships
- Substance abuse
- Stress management
After-hours Emergency help
Student support is available during business hours on weekdays during term. When we are not open, the following telephone counselling and referral services may be of assistance in an emergency. Links are provided so that you can find out some more information about the services.
Life line 13 11 14
Suicide Crisis Line 1300 651 251
CASA (Centre Against Sexual Assault) (03) 9344 2210 or Sexual Assault Crisis Line (SACL) 1800 806 292
Women’s Domestic Violence Crisis Service: (03) 9373 0123 or 1800 015 188
Men’s Referral Service (for men concerned about their anger or violence): 9428 2899 or 1800 065 973
Victim’s Referral Service: 9603 9797 or 1800 819 817
Child Protection Crisis Line 131 278
Kid’s Help Line 1800 55 1800
Direct Line (Drugs and Alcohol Counselling) 1800 888 236
Hopeline (support for patients, family members and carers of persons with life-threatening illness) 1300 364 673
Aids Hepatitis and Sexual Health Line (Aids Line) 1800 133 392 or 9419 3166
G-Line (Problem Gambling) 1800 622 112
Poisons Information Centre 13 11 26 or 9345 5678
State Emergency Service 13 2500 (flood or Storm emergency)
Translating and Interpreting Service 131 450
Police, Fire, Ambulance 000
Community Services and Health Fact File
Did you know?
- Over 78% of employees in community service organisations are female, and over 42% work on a permanent part-time basis.
- Employers include the government, private business, not-for-profits and charitable organisations.
- Occupations with very good prospects include aged and disabled workers, community and welfare workers, nurses and health information managers.
- There is a shortage of professional staff in regional and remote areas, of Australia which means assistants are also in great demand in these areas.
(DEWR, ABS, Community Services & Health Industries Skills Council)
