CHC20108 Certificate II in Community Services
CHC30208 Certificate III in Aged Care
CHC30308 Certificate III in Home and Community Care
CHC40108 Certificate IV in Aged Care
CHC40608 Certificate IV in Leisure and Health
Health Skills Australia offers four aged care qualifications:
CHC20108 Certificate II in Community Services
This qualification may be used as a pathway qualification into community services work and
may apply specifically to:
• Workers who support individuals by providing a first point of contact in a crisis
situation and referral to a broad range of services, or
• Workers in residential facilities and/or in community services under direct or regular
supervision within clearly defined organisation guidelines and service plans.
Workers at this level:
• May provide assistance and support to clients accessing a service or experiencing issues such as alcohol and/or other drug issues• Assist people in meeting their immediate needs e.g. by providing shelter and food
• Provide short-term contact with clients in a crisis situation during which time they
establish a helping relationship to define the crisis and provide referral information where appropriate
• May provide ancillary services such as catering, cleaning, laundry, gardening and home maintenance
• Report directly to a supervisor and are not responsible for other workers.
These positions may have direct contact with clients, identify presenting needs and refer to appropriate services and support.
This qualification may provide an appropriate pathway into higher level qualifications, such
as those in aged care, disability and home and community care.
Occupational titles may include:
This qualification may be used as a pathway qualification into community services work and
may apply specifically to:
•  Workers who support individuals by providing a first point of contact in a crisis
situation and referral to a broad range of services, or
• Workers in residential facilities and/or in community services under direct or regular
supervision within clearly defined organisation guidelines and service plans.
CHC30208 Certificate III in Aged Care
This qualification addresses work primarily in residential facilities under direct or regular
supervision within clearly defined organisation guidelines and service plans.
Workers at this level:
• Carry out activities to maintain personal care and/or other activities of living for people in an aged care setting• Carry out activities related to an individualised plan
• Report directly to a supervisor and are not responsible for other workers.
Occupational titles may include:
• Accommodation support worker .. • Field officer .. • Assistant in nursing ..
• Home care assistant .. •Care assistant .. • In Home Respite Worker..
• Care service employees .. • Nursing assistant .. • Care worker ..
• Personal Care Worker.. • Personal care assistant .. • Community Care Worker..
• Personal care giver .. • Community house worker
• Personal care worker .. • Community support worker .. • Support worker
• Disability service officer (in some jurisdictions) ..
CHC30308 Certificate III in Home and Community Care
This qualification addresses work in client homes and other community settings under regular
supervision within clearly defined organisational guidelines and service plans.
Workers at this level:
• Carry out activities to maintain personal care and/or other activities of living for
people in their own homes or in other community settings
• Carry out activities related to an individualised plan
• Report directly to a supervisor and are not responsible for other workers.
Occupational titles may include:
• Care assistant / worker .. • Home maintenance worker .. • Care service employees .. • In-home respite giver
• Community care worker .. • Personal care assistant .. • Community support worker ..
• Personal care giver / worker .. • Driver .. • Transport support worker
• Food services deliverer .. • Support worker .. • Home care worker
RELEVANT TO VICTORIA
CHC40108 Certificate IV in Aged Care
This qualification addresses work primarily in residential facilities within defined organisation guidelines and service plans.
Workers at this level:
• Carry out activities related to maintaining an individual's well being through personal care and/or other activities of living• May provide services to individuals with complex needs, and/or work with groups of older people
Work may include training and support to promote independence and community participation, which may be provided as part of activities and programs in a variety of settings including residential and centre-based programs
• Report to service managers and liaise with professionals and other service providers
• May be required to supervise and/or coordinate a limited number of other workers.
Occupational names may include:
• Accommodation support worker .. • Hostel supervisor .. • Assistant hostel supervisor .. • Personal care worker • Care supervisor .. • Program coordinator– social programs .. • Care team leader .. • Support worker 12:08 PM 17/06/2010 • Day activity worker ..
Entry requirements
To gain entry into CHC40108 Certificate IV in Aged Care a candidate must be recognised as competent, through a recognised training program or recognition process, against thefollowing compulsory units from CHC30208 Certificate III in Aged Care (or equivalent):
CHCAC318A Work effectively with older people
CHCAC319A Provide support to people living with dementia
CHCCS411A Work effectively in the community sector
CHCICS303A Support individual health and emotional well being
CHCPA301B Deliver care services using a palliative approach
HLTAP301A Recognise healthy body systems in a health care context
CHC40608 Certificate IV in Leisure and Health
This qualification addresses work in residential facilities and/or in community agencies and
day centres and work under professional supervision within defined organisation guidelines
or as sole practitioners.
These workers:
Workers at this level:
• Assist with design, implementation and evaluation of health and leisure activities and programs for clients in one or more sector areas• May be responsible for other workers.
Occupational titles may include:
• Activities officer .. • Diversional therapy assistant .. • Community leisure officer •Day Support
• Leisure officer .. • Disability officer–day support .. • Recreation activities officer