2017 Certificate 3 Guarantee Fact Sheet

The purpose of this fact sheet is to provide prospective students with information about the Queensland Government subsidy (C3G)  that maybe available to support your decision to complete a Certificate III qualification in Individual Support CHC33015.

The subsidy is available for eligible students for the following qualification offered by Health Skills Australia. Other information provided in this fact sheet answers frequently asked questions by students to help you with your decision.

What training is available?
  • Certificate III in Individual Support CHC33015
How do I know if I am eligible for the subsidy?

To assess whether you might be eligible for a subsidy click here.  During the enrolment session you will be asked to complete a declaration that will allow Health Skills Australia to assess whether you are eligible for the subsidy. If you are not eligible this will be discussed with you on the day.  NB:  If you make a false declaration and it is found that you have successfully completed the qualification or components of the qualification with another provider you will be liable for the tuition fee payable at the full fee payment rate for these units.   The tuition fee information is available here

If I use the subsidy what does this mean?

It is important to choose your Certificate III qualification carefully, as once you have successfully completed a qualification at a Certificate III level then access to a C3G subsidy is not available again. Please note: if you start a Certificate III qualification and decide not to complete it, you must withdraw to be eligible to apply for another Certificate III subsidised course. 

If you are eligible for the subsidy and you use the subsidy, you are asked to agree to the completion of a survey on behalf of the Queensland Department of Education. HSA will send a link to the survey that you can complete online within 3 months of either completing the qualification or withdrawing from the qualification.

What does the training cost?

Students are enrolled in all subjects at the beginning of the term of study. Subsidy requirements mean that students are required to make a contribution to the cost of their tuition fees. A student contribution is a requirement of the C3G subsidy and the amount varies depending on whether you are a concessional student or not. Your contribution is payable prior to the commencement of study.

Concessional students are those who:

  • hold a Health Care concession card or
  • Pensioner concession card, or
  • are the partner or dependant of a person who holds one of these cards and are named on the card. Concessional students also include those of
  • are of Aboriginal and Torres Strait Islander descent

The total student contribution fee includes your text books, one uniform top, and one National Police Check, one Clinical Laboratory Workbook (all of which are non-refundable) and all placement costs. The cost for each unit of competency(subject) you will study can be found here. If you withdraw from the course then a proportion of the student contribution fee is refunded to you depending on your participation. The Health Skills Australia refund policy can be found here

The student contribution fee to complete the full qualification for 2017 is:


Student Contribution – Concession*

Student Contribution – Non Concession*

Certificate III in Individual Support CHC33015

$ 78.00**


* The tuition fee includes one uniform top, text books and one national police check.  

NB: All students must purchase black or blue trousers or skirt and appropriate footwear.  Please see here for further information about uniform and presentation requirements. 

** This fee is reviewed annually and subject to change.

What are the key dates I need to know? 

The key dates for 2017 can be found here.  Each term begins with a session that finalises your enrolment and begins your course orientation.   The dates for orientation can be found here.  The timetable for each subject for ew students in 2017 can be located  here.  Your second term will be made available each time the online enrolment system is opened each term of study.  

Where do I go for my classes?

All theory and simulated learning will take place on-campus at the Health Skills Australia Brisbane campus. The placement is a compulsory requirement and will be undertaken at appropriate aged care facilities throughout the Brisbane area. All travel costs to the campus and to placement must be met by students.  

How often do I attend classes?  

Twice a week. Classes start at 8.30am and finish at 3.00pm each day, for 10 weeks in the first term of study and then 9 weeks in the second term of study.  There is a 2 week(80 hour) placement attached to each term of study, see below.

How long is placement?  

There are two placements.  Placement one will be arranged from week 11.  Placement two will be arranged from week 10.   All students return to campus for the final week of their second term of study.  You must complete 160 hours in total  in an approved facility to successfully complete this qualification.   The placement may include shift work.  NB:  If you miss any of the clinical placement make-up days will need to be arranged.  There is a $50.00 administration fee to arrange make-up days 

What is placement?

The Certificate III in Individual Support CHC33015 has a compulsory clinical placement component of 160 hours.  This must be undertaken successfully to complete all requirements of the qualification. For further information about the placement requirements click here.  

How does learning and assessment happen?

Learning is a mixture of presentations, demonstrations, discussion, reading, practice in a simulated laboratory environment and in the workplace through the placement. All assessments outcomes - undertaken in class, online and during placement are uploaded to the student portal. For further information about the assessment process at Health Skills Australia click here

If I am struggling what kind of support is available to me?

There are a number of helpful people and services to assist you during your learning:

  • during your orientation session you can indicate on your personal training plan if you have any particular difficulties that you think might impact on your learning. This will help the trainer with your specific needs while you undertake the learning and assessment activities.

  • your first point of contact for any unexpected difficulties that might come up during your studies is your trainer. The trainer will provide their contact details to you during your first contact and you can access this information in the student portal.

  • Learning Support - details can be found here

  • Personal Support - details can be found here

  • Information Technology(IT) Help - details can be found here
  • Student Administration Coordinator -  details are here 

For general student administration help email: hsaadministration@navitas.com